Enquiries

If you cannot find the information you are looking for on our website, you can email us with your enquiry.
Please include your name, council area and daytime telephone number or mobile number.

Japanese passport enquiries and existing visa application enquiries: visa@ed.mofa.go.jp *Please also include visa application number for enquiries about an existing visa application

General visa enquiries: japan-visa@bridge-ms.com (Japan Visa Information Hotline)

Other consular affairs (e.g., certified Japanese driving licence translation, police certificate, Japanese nationality, family registration): ryoji@ed.mofa.go.jp

Cultural, information or other enquiries: info@ed.mofa.go.jp